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Term and Condition


To guarantee your seat, please send your payment with a minimum of three days before the course requested. No “walk-ins” accepted.

Cancellations / Refunds

Cancellations must be in writing. No refunds, except, change to courses with "The National Alliance" (i.e. CRM / Ruble) directly. There will be no refund for continuing education credits if you do not pass the exam.
Change of Date or Participant
Change dates: One-day course (CISR) will be charged with $25; courses of two days or more (CIC) will be charge with $50. Participant substitutions are accepted at least 48 hours before the course without additional charges. MAXIMUM OF TWO CHANGES PARTICIPANTS. AFTER THIS, IT WILL BE CANCEL WITHOUT REFUND. (CANCELLATION FEES MAY APPLY).
Other terms
We reserve the right to make changes in the academic curriculum, cancel or change day in order to complete the quorum required of participants.